Returns & Exchanges

We want you and your pup to love every piece of Embark Vet apparel, which is why we offer a 30-day return window for all unwashed and unworn items. If your fit isn't quite right, our seamless exchange process ensures you get back to your adventures in style.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    A prepaid shipping label will be generated automatically; simply print it out and securely package your items in their original bags.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location or schedule a pickup to send your gear back to our warehouse.

  • 4.
    Receive Your Refund

    Once our team inspects your return, we will issue a full refund to your original payment method or ship out your new exchange items within 3-5 business days.