Returns & Exchanges
We want you and your pup to love every piece of Embark Vet apparel, which is why we offer a 30-day return window for all unwashed and unworn items. If your fit isn't quite right, our seamless exchange process ensures you get back to your adventures in style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
A prepaid shipping label will be generated automatically; simply print it out and securely package your items in their original bags.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your gear back to our warehouse.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a full refund to your original payment method or ship out your new exchange items within 3-5 business days.